Announcements
Reviews.io Announces Slack Integration - Receive Review Notifications
January 29, 2018
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3 min read
This blog will guide you through the key product updates we’ve launched this quarter and show how each feature can improve your workflows, drive engagement, and ultimately increase conversions.
Whether you’re an existing user, an e-commerce manager, or part of a product team, these updates are designed to help you get the most out of REVIEWS.io.
The new AI Review Summary widget uses natural language processing (NLP) to generate concise summaries of customer reviews, helping shoppers make faster, more informed purchase decisions.
The widget highlights key themes from reviews, such as product quality or ease of use, reducing decision fatigue and increasing trust.
For e-commerce managers, this widget helps streamline the buying journey, increasing conversion rates by making it easier for customers to digest large amounts of review data.
Add the AI Review Summary widget to your product pages today to boost customer confidence and conversions.
Our dashboard has been updated with a new feature showcase, giving you a sneak peek of upcoming tools and functionalities.
Now, you'll be able to explore these updates before they’re fully rolled out, helping you prepare for new features and stay ahead of your competition.
In addition to this showcase, the dashboard layout has been streamlined for easier navigation.
This means quicker access to essential tools and smoother user experiences, especially for e-commerce managers, who need to make data-driven decisions faster with fewer clicks.
Explore the "What's New" section on your dashboard today to start preparing for upcoming updates.
This quarter, we’ve partnered with Boost Commerce to help businesses merge AI-powered product search and filtering with customer reviews.
This integration directly incorporates real-time reviews into search results and product recommendations, significantly enhancing product discovery and building trust with potential buyers.
With the integration, your customers can now filter products by star ratings, enabling them to see only top-rated items. In addition, AI insights personalize product recommendations by leveraging customer reviews to match shopper preferences.
For product managers and CX leaders, this seamless integration boosts conversion rates and Average Order Value (AOV) by blending trust-building reviews with product discovery.
Enable the REVIEWS.io x Boost Commerce integration today to enhance your shopping experience and drive higher conversions.
We’ve introduced a fully customizable 'Thank You' page that allows businesses to engage customers even after they’ve left a review. Now, you can tailor the page to match your brand identity while driving further interaction.
You can add promotional banners to feature special offers, include social media links to encourage shares, and integrate with Poet.so, enabling customers to turn their reviews into social content.
For marketing teams, this update provides another touchpoint to maintain customer engagement after the review process.
Start customizing your post-review 'Thank You' page and create deeper connections with your audience.
To help you gather more relevant insights, we’ve added conditional questions to our surveys. These allow you to tailor questions based on customers’ previous responses, ensuring that the survey remains personalized and relevant.
This feature improves the efficiency of data collection by focusing on topics most relevant to the respondent’s experience.
For CX leaders, conditional questions offer the opportunity to engage customers in a more meaningful way, gathering actionable insights that can directly improve customer satisfaction.
Activate conditional questions in your surveys today to collect smarter, more focused feedback.
This quarter’s product updates were designed with one goal in mind: to help you drive better engagement and more meaningful conversions.
From AI-powered review summaries to personalized survey questions, these tools give you the insights and functionality needed to optimize your feedback loops and boost performance.
If you haven’t yet explored these features, log into your dashboard today and start taking full advantage of what REVIEWS.io has to offer.
Not yet using REVIEWS.io? Get started today!
