Business owners with a Facebook page may know that its possible to collect reviews through the platform, but do you know how?
To start collecting reviews you'll first need to add that functionality to your Facebook page.
Here is where you'll activate the tab to show on the site, and also where you'll find your direct link which you can share with customers to write a review.
Ok so you've now got the ability to collect reviews on your Facebook page - what's next? Well, you need to start collecting feedback. There are a few ways to collect Facebook reviews.
Did you know that Facebook often prompts visitors that have recently checked-in to a place to write a review on the platform? This is an easy way to get customers to leave reviews without even having to ask them!
Encouraging people to check-in is easy:
If you don't ask, you don't get. One of the easier ways to get reviews on Facebook pages is to request your customers leave them. Sending an email out to new and existing customers to review you on social will bump your review count up in no time at all.
If you're with a review platform such as Reviews.io, you'll be able to set this up automatically with Review Invitation Emails. If not, you'll have to do it manually.
Got a lot of Facebook 'likes' but few reviews? Leverage the power of your fan base and get them to leave you reviews by addressing them with a Facebook post.
You could mention that you've started collecting reviews and would appreciate it if your loyal customers could help 'spread the word'. You'll be amazed at how many of your fans are willing to help you out and leave you a glowing Facebook review.
Unlike Google Reviews, which cannot be deleted or even switched off, Facebook reviews can be turned off and deleted.Although this will eradicate the prospect of you getting negative Facebook reviews, it will also mean you can't get any glowing feedback and additionally remove your overall Facebook business rating, so only deactivate after careful consideration.
Now you know how to get Facebook reviews, but do you know why you should be collecting them in the first place? Facebook Reviews, as with reviews from many other third-party sources, have immense value. They can:
Facebook reviews are not just essential for your social reputation, but are likely to impact your brand reputation as a whole. Now you know how to collect reviews on Facebook Business Pages there's nothing stopping you. Go forth and harness the power of Facebook stars today!
Did you know Reviews.io can help you get reviews across the web, including on Facebook? Head over to our website](https://www.reviews.io/front/local-reviews) or jump on live chat with one of our advisors.