10 million reviews is a significant milestone for us. It confirms that we’ve achieved what we set out to do – to provide a trusted platform that serves both businesses and their customers in the most effective way possible.
For us, it’s all about transparency. We encourage companies to engage in review collection because of the benefits positive feedback brings to a business. But at the same time, we encourage an open policy that’s free of censorship. Some review collection platforms believe that by controlling negative reviews, they’re somehow better serving their clients. We disagree and maintain that the best way to build trust and loyalty is through an honest approach to customer feedback. Negative reviews should be handled appropriately, not through modification or omission.
That’s why we want to celebrate with everyone who shares our ethos. So firstly, thank you to the users that have left the 10 million reviews we’re proud to showcase – your contribution to our trusted community is invaluable to both our clients and other consumers out there.
And secondly, thank you to all the companies that have chosen REVIEWS.io as a partner, and congratulations on your achievements. We look forward to reaching our next milestone with you all. In the meantime, if you’re a store owner, here’s a reminder why every eCommerce store should collect product reviews.