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TikTok Shop isn’t your typical online store. It takes the power of short-form video and combines it with seamless shopping features to create a dynamic, fun, and interactive experience.
If you’re looking to sell on TikTok, you’ll need to know how to get your store up and running, and how TikTok sales strategies differ from traditional eCommerce marketing.
This guide will take you from setup to optimization, helping you build a trusted presence that drives sales. By the end, you’ll be ready to harness TikTok Shop’s unique features and stand out in the world of social commerce.
TikTok Shop is an eCommerce feature that sits within the TikTok platform.
With TikTok Shop, users can discover products through videos, live streams, and a dedicated "Shop" tab. They can view details, add items to their cart, and complete purchases - all without leaving the app.
What makes TikTok Shop different is its authenticity. Instead of static ads, you can really bring products to life. You can show them in action, share your brand story, and interact with shoppers in real-time.
It’s a social experience that connects you to a highly engaged audience.
So, why should you jump on the TikTok Shop train? Well, for starters, TikTok isn’t just big - it’s huge. Over 1.5 billion people use the app every month. That’s a lot of potential customers waiting to discover your brand.
But that’s not the only compelling reason to sell on TikTok Shop:
TikTok Shop setup isn’t overly complicated. You just need to follow these simple steps to get started.
If you don’t already have one, this is your first move. Go to your TikTok profile, tap on ‘Settings,’ and select ‘Switch to Business Account.’ Follow the prompts, and you’re good to go.
A TikTok for Business account gives you access to analytics, ad tools, and other features essential for running a successful TikTok Shop.
Next, head over to the TikTok Shop Seller Center. At this point TikTok will ask for some basic information to verify your business credentials.
This includes:
TikTok’s approval process is usually quick. Just make sure all your documents are accurate and up to date.
Think of this as your storefront. Upload your logo, write a short, catchy description about your brand, and make sure your contact info is up to date. You can also add links to your website and other social media profiles.
Now comes the fun part - adding your products.
In the Seller Center, click on ‘Products,’ then ‘Add Product.’ If you’re already using an eCommerce platform like Shopify or WooCommerce, you can integrate your store to sync products automatically.
For manual entry, fill in details like the product title, description, price, and upload high-quality images or videos.
Make sure your TikTok product listings adhere to the rules of TikTok Shop. For help check out TikTok’s product listing guidelines.
Trust is a key factor for TikTok Shop users. They want to know the brands they’re buying from are reputable, and that their products are high quality.
To build this trust, use the REVIEWS.io TikTok Shop integration. This lets you sync your existing product reviews with your TikTok Shop product listings.
That means you start off with a strong reputation. By using the reviews you’ve already collected, you give customers the confidence they need to hit “buy.”
Learn how to set up in our support article.
Lastly, configure your payment methods and shipping options. TikTok will guide you through this in the Seller Center. Once you’re set up, you’re ready to start selling!
TikTok is a visual platform, so your product photos and videos need to be top-notch. Use clear, high-resolution images from different angles.
Create short videos that show the product in action. For example, a fitness brand might highlight a workout routine using their equipment, while a skincare brand could feature an application demo.
The better the visuals, the more likely users are to click and buy.
Your product descriptions should be short, straightforward, and highlight key benefits.
Focus on what makes your product unique - like sustainable materials or special features - and use a friendly, conversational tone that suits TikTok’s audience.
Avoid overloading with details. Stick to what will grab attention and answer common questions.
Social proof makes a huge difference, so include customer reviews on your listings to build trust.
This is easy with our TikTok Shop integration. Just link your REVIEWS.io account with your TikTok Shop, and sync all your existing reviews to the relevant products.
This helps you build trust from the outset. Instead of waiting for users to buy and review your products through TikTok, you can leverage the social proof you already have.
TikTok users often search using trending terms, so stay on top of what’s popular.
Check TikTok’s Discover page to find relevant keywords and include them naturally in your product titles and descriptions.
For example, if “sustainable skincare” is trending, a beauty brand can use this to increase visibility and attract more shoppers.
Make sure your products are in the right categories and tagged accurately. For example, if you sell lipstick, include tags like “matte lipstick” or “long-lasting makeup” to match common search terms.
Proper tagging improves visibility and ensures TikTok’s algorithm shows your products to the right audience.
Once your products are live, it’s time to create engaging content to showcase them.
TikTok Shop offers four main ways to sell your products. Each format has its own strengths and helps you connect with customers in different ways. Here’s how they work:
The Shop Tab is TikTok’s dedicated shopping hub. Users access this by clicking the shopping bag icon on their profile.
This takes them to a marketplace, where products are organized into categories for easy navigation.
TikTok’s recommendation algorithm personalizes the Shop Tab for each user, so your products are seen by those most likely to buy them.
This format works especially well because it feels like a natural part of the TikTok experience. It’s casual, convenient, and helps your products gain visibility with minimal effort.
Product Showcases let you highlight specific products or collections in your TikTok Shop. You can organize them into categories like “Seasonal Favorites” or “Best Sellers,” making it easy for customers to find what they need.
Showcases are a great way to align your products with campaigns or trends. For example, a holiday collection can drive attention during peak shopping periods.
If you work with affiliates, you can give them permission to tag your products in their own Showcases. This form of influencer marketing gets your brand in front of new audiences.
Shoppable Videos let you tag products directly in your TikTok posts. Viewers can click on the tags to learn more or buy instantly, without breaking their browsing flow.
Shoppable Videos that work well include:
User-generated content (UGC) can make your Shoppable Videos even stronger. Real customer reviews feel more authentic and are more likely to drive purchases.
With REVIEWS.io’s Video First campaigns, you can encourage customers to share video reviews, which you can then use in TikTok feeds. This adds credibility and keeps your content fresh and engaging.
Live Shopping is a real-time selling format where users can buy directly from your live streams. These streams could be anything from product demonstrations to live sales offering exclusive discounts.
The key to successful Live Shopping is preparation. Focus on your best-selling or most unique products, plan engaging demos, and keep viewers involved with TikTok features like polls and Q&A.
Live Shopping is popular because it builds trust. Customers can see the products up close and have their concerns addressed instantly, making them more confident to buy.
Just like any form of eCommerce marketing, you should constantly refine your TikTok Shop sales strategies.
To help, make sure you track the right metrics:
Sales: Look at total sales, conversion rates, and best-selling products. These show what’s working and driving revenue.
Engagement: Track views, likes, comments, shares, and clicks. High engagement means your content connects with your audience.
Ad performance: Check how ads are performing by looking at costs, sales from ads, and ROI. This helps you spend wisely.
Customer feedback: Pay attention to reviews and ratings. Use our AI powered tools to understand your review data at speed.
Traffic sources: See where your visitors come from. For example, organic videos, ads, influencers, or the Shop Tab. Adjust your focus as needed.
TikTok Shop opens the door to a massive audience ready to discover and buy your products. And with our TikTok Shop integration, you can share customer feedback that boosts conversions.
Start by setting up your TikTok Shop, optimizing your listings with product reviews, and creating engaging content that resonates with your audience.
Don’t miss the opportunity to turn TikTok’s active users into loyal customers. Get started today and make the most of TikTok Shop with the power of authentic social proof.