Why Stripe & Stare Switched from Yotpo to REVIEWS.io, and Cut Costs by 76%

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The case

Stripe & Stare are a rapidly growing UK-based fashion brand, specializing in eco-friendly underwear. Facing a costly annual renewal with Yotpo, they were after a more affordable and equally effective alternative.

Their goal was straightforward: reduce expenses without compromising on functionality.

Pain points

Stripe & Stare were paying a premium for their review platform, but the value didn’t follow.

Too many features they didn’t need: Much of the functionality went unused, making it hard to justify another year on the same setup.

Widgets slowed down their site: A wider site audit flagged their existing review tool as a drag on page speed.

Clunky user experience: Changes were hard to make without support. The setup felt outdated and inefficient to manage.

The REVIEWS.io fix

Along with the significant cost savings, Stripe & Stare gained a faster, more flexible setup that worked better for their brand, team, and site

A seamless, fully supported migration: They got the simple “copy and paste” switch they were after. The full migration took just 2 days, with zero disruption to the live site.

Lightweight widgets for faster performance: Their new review displays are optimized for speed and have no negative impact on load times.

Full control over review emails: Drag-and-drop builders and flexible styling mean every message feels on-brand - something other platforms couldn’t match.

Two tools, one provider: Alongside REVIEWS.io, they also adopted Boost - clearer.io’s on-site search and personalization tool. With both apps under one roof, they’ve simplified their tech stack and streamlined support.

The results

Stripe & Stare’s spend on review software dropped by 76%. By focusing on what mattered - custom branding, fast widgets, and smart flows - they kept all the value at a fraction of the price.

Thanks to REVIEWS.io’s plug and play design, the team made a smooth switch in just 2 days. No developer strain, no downtime and no disruption.

They now convert 12% of review requests, thanks to branded email flows and smart send-time logic. With more control over tone and delivery, Stripe & Stare’s requests feel more relevant and drive stronger response rates.