
Platforms like Google, ChatGPT, and Perplexity now generate product and brand recommendations instead of simply listing links. If youâre not in those answers, you risk disappearing from the digital shelf. Generative Engine Optimization (GEO) is how you secure visibility - and verified review data is your most valuable asset.
For years, eCommerce visibility meant ranking in Googleâs organic results or paying for ads.
That still matters - but traditional search results are giving way to AIâgenerated answers.Â
Shoppers are no longer browsing through multiple sites to compare options. AI search delivers a readyâmade shortlist of products and brands within the results - complete with features, pros, cons and trust signals - so they can make decisions faster and with more confidence.
And this change is happening fast.Â
Adobe reports generative AI traffic to US retail sites grew 1,200% between July 2024 and February 2025 - a massive shift in how shoppers are finding products.
This means a page one ranking is no longer enough.Â
If youâre not included in AIâs generated answers, youâre invisible to a growing segment of shoppers.Â
Thatâs where Generative Engine Optimization (GEO) comes in.
Want to make sure your products are visible in AI search? Book a live demo and see how REVIEWS.io gets you AI-ready with structured, trusted review data.
Generative Engine Optimization (GEO) is the process of making data AIâready so it can be found, trusted, and featured in AIâgenerated answers.
Itâs built on the same principles as Search Engine Optimization (SEO) - ensuring your content is clear, accurate, and structured - but with a different primary objective:
To understand how to optimize for both, itâs important to see where they overlap, and where they differ.
GEO isnât a separate discipline from SEO. Itâs a shift in focus.Â
Think of them as two strands of the same approach: the technical work you do for GEO will often strengthen your SEO, and vice versa.
Both rely on:
The difference is in how these signals are applied.
SEO algorithms use them to determine where your page ranks in a list of links - often factoring in backlinks, keyword density, and site authority.
AI search engines arenât ranking links. Theyâre deciding which products and companies deserve to be featured in AIâgenerated recommendations.
To make that decision, they rely far more heavily on structured, verifiable data. Not only about the product itself, but also about the reputation of the brand behind it.Â
That means you could have strong SEO and still be excluded from AI search results if your product and brand information isnât in a format AI can process, verify, and confidently present to shoppers.
AI search engines decide what to recommend by assessing two things: whether a product meets the shopperâs needs, and whether the brand behind it is credible and trustworthy.Â
They weigh both factors before including anything in their results.
This is where review data has a unique advantage.Â
It delivers structured data for verifying suitability, and natural language for explaining why the product - and the brand behind it - is the right choice.
This bitâs important. Not all review collection methods give AI the structured data it needs. But REVIEWS.io does.Â
When collected via our platform, company and product reviews contain machineâreadable fields that give AI a clear, reliable picture of what you sell and how you operate:
Structured data means AI doesnât have to guess whether your product meets the shopperâs needs or whether your brand is trustworthy. Itâs all clearly laid out in a format it understands.
Alongside the structure, reviews contain authentic, conversational language from real customers.
This language mirrors how people naturally search, giving AI compelling, humanâsounding content it can reuse in recommendations.
But having structured data and great storytelling isnât just about making AIâs job easier. Itâs also about proving your credibility.Â
Search engines, AI models, and shoppers all look for evidence that your products work as promised and your brand can be trusted. Thatâs where Googleâs E-E-A-T framework comes in.
E-E-A-T stands for Experience, Expertise, Authoritativeness, and Trustworthiness.Â
Itâs not a direct ranking factor, but itâs a recognised quality standard that guides how Google - and increasingly AI systems - evaluate content and decide what to recommend.
In AI-driven discovery, E-E-A-T signals influence not just whether your products appear, but whether your brand is named and cited as a trusted source.Â
Large Language Models (LLMs) are trained to prioritise well-sourced, credible, and reputable content, so strong E-E-A-T can mean the difference between a generic mention and a direct endorsement.
Hereâs how review data helps you tick every E-E-A-T box:
And these signals arenât limited to your own site. Off-page factors like press coverage, reputable backlinks, and consistent ratings across third-party platforms contribute to your wider credibility footprint.Â
AI search engines reference this distributed trust layer before deciding which brands and products to recommend.
In AI search, thereâs no âpage twoâ to fall back on. Youâre either in the results AI delivers to the shopper, or youâre not seen at all.Â
The steps below will give you the best chance of being featured on platforms like Google AI Overviews, ChatGPT Shopping, Perplexity, and Bing Copilot.
Google is now embedding AIâpowered product recommendations across Search, Shopping, and Chrome. This includes:
Google only pulls this data from licensed, structured review sources. If youâre not partnered with one, your reviews wonât be used, no matter how positive they are.
How REVIEWS.io helps:
This puts your products in the running for prime placement in Googleâs most prominent shopping features. And ahead of competitors who arenât using a licensed partner.Â
Pro tip:
If youâre new to review collection, use REVIEWS.ioâs Review Booster - a tool that lets you request reviews from past customers in bulk.Â
This helps you quickly build an eligible dataset for Google AI features.
AI search engines filter results based on specific product and company features.Â
If a buyer searches for âbest vegan leather laptop bag under $150 with fast deliveryâ, AI needs to see those attributes clearly tagged in your review data to match you to the query.
How REVIEWS.io helps:
These responses are stored as structured data tags, so AI can instantly match you to detailed search criteria.
This means you remove the guesswork. Every review becomes a searchable, filterable data point that makes you eligible for more - and more specific - AI recommendations.
Pro tip:
Choose attributes that directly influence buying decisions in your category and keep them consistent across similar products.Â
For inspiration, see how other merchants use attributes to win more targeted traffic.
Structured attributes give AI the facts. Natural language gives AI the story and makes the recommendation persuasive.
A review that says âwaterproofâ is helpful. A review that says âKept my feet dry through a 10âmile hike in heavy rainâ is compelling.
How REVIEWS.io helps:
Natural language makes your product stand out in AIâgenerated recommendations by adding colour, credibility, and emotional pull. All of which directly influence buying decisions.
Pro tip:
Ask experienceâdriven prompts like âWhere did you use this product?â or âWhat problem did it solve for you?â. Keep questions specific but open enough to encourage detailed, storyâled answers.
If AI and search engines canât read your review data properly, it wonât be used.Â
Schema markup tells machines exactly what the review is about - product, rating, reviewer, and date.
How REVIEWS.io helps:
Schema markup ensures your reviews arenât just collected - theyâre discoverable and usable.Â
This means your investment in review generation directly supports your visibility in both AI and traditional search.
Pro tip:
Enable the REVIEWS.io AI Review Summary Widget - a product page widget that displays an AIâgenerated summary of your customer reviews.Â
Itâs schemaâenabled by default, helping AI and search engines read the content while giving shoppers key insights at a glance.
AI search engines donât just reference your website. They pull from various trusted sources across the web.Â
If your reviews live only on your store, youâre limiting where AI can find and verify them.
How REVIEWS.io helps:
Wider distribution for both product and company reviews means more touchpoints for AI to discover your business.Â
And more places for potential buyers to encounter positive sentiment about your products and brand.
Pro tip:
Regularly check your ratings on thirdâparty review sites. Then use REVIEWS.ioâs Reputation Manager to send more company review invites to platforms where scores are lower.Â
This strengthens brand trust signals that AI search engines use when deciding which brands to recommend.
AI doesnât just pull from reviews. It also uses Q&A content to answer productâspecific questions in a way that supports shopper decisionâmaking.
How REVIEWS.io helps:
Q&As remove friction from the buying process and add keywordârich content AI can use to match your products to longâtail, conversational queries.
Pro tip:
When responding to Q&As, write clear, detailed answers that include relevant product keywords and attributes.Â
This makes the content more useful to shoppers and easier for AI search engines to understand and match to specific queries.
New ways to search mean new ways to be found. And for merchants, that means adapting to the way shoppers now discover products and the companies behind them.
AIâpowered platforms are changing the rules, and Generative Engine Optimization (GEO) is how you stay ahead.
With REVIEWS.io, itâs simple. Our platform gives you structured, trusted AIâready data from both product and company reviews - helping AI surface your listings and your reputation at the exact moment shoppers are ready to buy.
If youâre not yet a REVIEWS.io customer, book a live demo to see how quickly you can get AIâready and win visibility in the new search landscape.
Focus on Generative Engine Optimization (GEO). Optimize your product data so itâs structured, verifiable, and trustworthy. This gives AI search engines the signals they need to recommend your products.
Structured data is important because without it, AI has to guess. It spells out your product details in a format AI can instantly process and match to a search.
Yes. Reviews give AI both structured data and natural language. Together, that makes your products easier to find and more compelling to recommend.
No. GEO isnât replacing SEO, itâs expanding it. SEO gets you ranking in traditional search results, while GEO focuses on getting your products featured in AIâgenerated recommendations.