A SaaS product is only as good as the user experience. Finding your way around a clunky dashboard can be frustrating and time-consuming, so we’ve rolled out a new-look interface for the REVIEWS.io Dash.
We've deployed several dashboard updates and improvements. These include restructuring the side navigation, consolidating settings, adding new publishing controls, providing clearer fallback messages, and more making it easier for you to navigate, and access key data.
You can now stay on track with our new monthly allowance alerts, and take a sneak peek at our upcoming integrations.
Create effortless engagement by responding swiftly to reviews with the new button on the review details page, streamlining the editing of quick responses for a more seamless interaction. And unlock extra features to enhance your dashboard experience even further.
All of this leads to a smoother workflow, and increased productivity for your teams.
Check out our full list of updates here
Tired of switching between platforms to organize review content? Not anymore. Now you can assign reviews to entire product groups using Shopify Tags - all from within Shopify itself. This gives you more mileage out of review content. By grouping related products - like color variants, for example - you can share reviews and ratings across them all.
Previously, you had to group products in your REVIEWS.io Dash. Now you can create groups using Shopify Product Tags, and we’ll automatically sync them in your REVIEWS.io catalog. Essentially, you can tell us which products to publish reviews against without having to leave your Shopify account.
It’s a major time-saving functionality, one that many of our customers have asked for, and we’re proud to deliver.
If you operate multi-language sites, the last thing you want is to review content consumers don't understand. When you sell to a global audience, your reviews need to be universal.
We’ve supported review translations for a while but with some limitations. Reviews were only translated if the widget language didn't match the account language.
Now translation is much smarter. Each review submitted goes through a language check. And if it doesn't match the widget's language, it gets translated.
That means hassle-free publication and a seamless experience for your customers, whatever their native language.
As a member of the clearer.io family, REVIEWS.io now works alongside several leading eCommerce solutions. And as part of our Q1 update, we’d like to introduce a new partner: Boost AI Search & Discovery.
Boost AI Search & Discovery is an innovative app that elevates search and discovery capabilities to enhance the customer experience and drive your store’s sales.
With advanced AI-powered search, customizable merchandising rules, an intelligent recommendation engine, and in-depth analytics, Boost AI Search & Discovery enhances search and discovery capabilities, improving customer experiences and increasing store sales.
With the power of REVIEWS.io's customer reviews and Boost AI Search & Discovery's advanced search capabilities, now you can elevate your customer experience, build trust, and drive higher sales conversions for your store.
As we step into Q2, we’ll be working just as hard to further advance our platform, all with a focus on your needs.
If there’s something specific you’d like us to examine, we’d love to hear about it. Contact Customer Success or your Account Manager to tell us more. In the meantime, head to your dashboard and check out our latest updates.
Not yet a REVIEWS.io customer? Book a live demo and explore everything our product has to offer.
